For security purposes, to restrict access for your employees, you may want to add Alchemer domains or IP addresses to your allowlist. Refer to the below list of Alchemer IPs and domains for allowlisting Alchemer's platform, webhook and API IP addresses:
Platform IP Address Allowlist
United States (app.alchemer.com):
- 3.221.22.26, 52.4.134.204
Canada (app.alchemer-ca.com):
- 3.98.82.196, 3.98.3.44
Europe (app.alchemer.eu):
- 52.57.246.213, 52.29.235.115
Commonly Used Domains
US Datacenter
EU Datacenter
CA Datacenter
Domains for Email Campaign Invite Links
- i.alchemer.com (US datacenter)
- i.alchemerca.com (CA datacenter)
- i.alchemer.eu (EU datacenter)
IP Addresses for Survey Invites and Send Email Actions
Allowlist the below IPs to ensure Email Campaign and Send Email Action messages are received. Each IP has the dedicated datacenter associated:
- 146.20.14.105 (US & CA)
- 50.56.130.220 (US & CA)
- 207.97.204.97 (US)
- 50.56.130.221 (US)
- 164.177.132.168 (EU)
- 164.177.132.169 (EU)
- 164.177.132.170 (EU)
- 164.177.132.171 (EU)
IP Addresses for Passing Data via Webhook Action & FTP/SFTP
Allowlist the below IPs if receiving data via Webhook Action or FTP/SFTP:
- 54.208.218.176 (US)
- 52.206.168.238 (US)
- 52.206.180.233 (US)
- 52.29.39.11 (EU)
- 52.60.83.68 (CA)
The following ports are allowed:
- Port 80 for http
- Port 443 for https
While specific Email Invite domains are unique to each individual campaign, they follow a similar pattern, such as s-abcd1234-i.alchemer.com.
File and Image Library URLs
- https://alchemerlibrary.s3.amazonaws.com (US)
- https://widgixeu-library.s3.amazonaws.com(EU)
- https://widgixca-library.s3.amazonaws.com (CA)
- d1tm5j8a64fe10.cloudfront.net
These IP addresses are subject to change at any time.
