New Articles

  1. Optimize Survey Performance When Using Panelists - Best Practices Webinar Series

    What You Will Learn If you are collecting responses from panelist you won't want to miss this 60-minute webinar. Learn how to set quotas, disqualify respondents who do not meet your demographic needs, and reward respondents who complete your sur...
  2. How Do I Avoid Bad Questions? - Webinar

    What You Will Learn: Part of our "How Do I..." webinar series. Learn how choose the right question type, use the right language for your respondents, and use questions that will address your overall project goals. Learn how to choose the rig...
  3. Creating and Sharing the Final Report - Best Practices Webinar Series

    What You Will Learn Learn how to create a final report that impresses your project's stakeholders. Add text, section headers and summary statements Discover how to embed other reports Style the report to include your logo and colors Addres...
  4. AU University

    Webinar Content has been migrated to AU University! Alchemer University hosts a variety of self-paced courses, providing users with the opportunity to increase their  knowledge and build out surveys, projects, and solutions swiftly. Within AU ...
  5. Automated Email Communication

    What You Will Learn: Learn how to send a message to yourself, a coworker or collaborator, the respondent, or to all of the above using Alchemer's Send Email Action. Trigger automated emails with response information Send Email Messages Only...
  6. Data Analysis Tools

    What You Will Learn Take your reporting to the next level with the data analysis tools featured in this live and interactive 60-minute webinar. You will discover the best uses for TURF Analysis, Crosstab Analysis, Open Text Analysis, Segmentati...
  7. Alchemer University: Getting Started

    Alchemer University hosts a variety of self-paced courses, providing users with the opportunity to increase their Alchemer knowledge and  build out surveys and projects more swiftly. Within AU University, Alchemer users will be walked through variou...
  8. Alchemer Security Overview

    GDPR Compliance Visit Alchemer's GDPR Command Center for the latest information. Table of Contents Information Security - Executive Summary System Configuration Third-Party Architecture Endpoint Management Access Control, Ident...
  9. Retiring TLS 1.0 and TLS 1.1 SSL protocols

    Alchemer has scheduled a routine change to our services, and there is a change it could affect survey takers. To keep data safe while in transit, Alchemer utilizes the industry-standard Transport Layer Security (TLS) encryption protocols. In effo...
  10. Complete a Data Processing Addendum (DPA)

    If you need to complete a Data Processing Addendum (DPA) for GDPR compliance, you can do so from within the Alchemer application.