New Articles

  1. When to Use Textbox Vs. Essay Which Question Type

    Generally speaking, we recommend using textbox questions to collect a single word or short sentence response. Use essay questions to collect a paragraph or two of text.
  2. Ask Good Questions

    In this tutorial, we will cover some leading practice considerations for constructing survey questions. Following these tips will help you to collect meaningful, actionable data.
  3. Encode an Excel File to UTF-8 or UTF-16

    Encoding your Excel files into a UTF format (UTF-8 or UTF-16) can help to ensure anything you upload into Alchemer can be read and displayed properly.
  4. Having Trouble Editing a Survey?- FAQ and Troubleshooting

    If you are experiencing weird behavior when editing a survey (some buttons not responding), one quick troubleshooting step you can try is running in Private/Incognito/Safe mode which will disable the use of browser plug-ins/extensions.
  5. Survey Building- FAQ and Troubleshooting

    Alchemer's Build tab offers endless options for both creating and customizing your survey questions. Explore this FAQ for answers to commonly asked questions surrounding the Build tab.
  6. Collect Meaningful Feedback

    Leading Practice Want to view more like this? Check out our Leading Practice & FAQ Home Page ! When taking on a new project, seasoned professionals and those just starting out in their career likely all ask themselves the same question — ...
  7. Create HIPAA and FERPA Compliant Surveys

    Create HIPAA and FERPA compliant surveys by following these security guidelines: enable MFA, signed BAA, enable Project Data Encryption, and secure SSL links.
  8. Avoid Phishing and Other Scams

    Phishing is a fraudulent practice where the offenders attempt to induce individuals to reveal personal information, such as passwords and credit card numbers.
  9. Avoid Survey Fatigue

    Leading Practice Survey fatigue is a cultural phenomenon. You're probably familiar with this ironic headline: "Survey says Americans getting tired of surveys." As a tool that has made surveys so very easy to build, we accept some of the r...
  10. Understand and Reduce Bias in Your Surveys

    Leading Practice Sampling Bias - Who You Survey Sampling Bias: When some members of your survey population are less likely to be invited to be surveyed than others. If you are looking to draw conclusions about a certain group, you'll n...