New Articles

  1. Dynamically Change the Email Notification Recipient Based on an Answer to a Question in the Survey

    There's a fairly common scenario that comes up when using the Send Email Action to notify interested parties of a response. Let's imagine, for example, we're collecting feedback from students for...
  2. Send Email Action: Send an Autoresponse Email

    Send Email Action Example The Send Email action allows you to send an email at the completion of your survey to respondents, colleagues, yourself or anyone else you need to notify! This action gives you the flexibility to customize what is sent,...
  3. I would like to receive an email each time I receive a new response. How can I do this?

    Are you looking to receive notifications each time someone completes your survey? We've made it super easy to stay in the loop! Simply scroll to the Thank You page and click the button to Send Me a Confirmation Email in the Getting Started Gui...
  4. Send Email Action Message Not Updating?

    If you've updated or changed the message content in a Send Email Action and aren't seeing the changes reflected when you send yourself a test message, make sure you have updated both the HTML Message Body and Plain-Text Message Body versions o...
  5. Send Email Logic: Use Logic to Send Different Email Notifications

    The ability to send an email notification for each survey response is a very popular Alchemer feature. It is often the case that responses with one set of specific answers will be sent to one pers
  6. How do I turn off confirmation emails?

    Looking to turn off or make changes to your confirmation emails? You can stop them from sending by disabling the action. Simply click Edi t and go to the Logic tab.  Select Yes under Disable Action .  To learn more about confirmation emai...
  7. Email a Survey Respondent a Copy of Their Response

    Are you looking to send your survey respondents a copy of their response? Follow these steps. Simply scroll to the Thank You page and click the button to Send Respondent a Confirmation Email in the Getting Started Guide.  Notification emails w...
  8. Send Email on Negative Customer Feedback

    Instantly send a notification to your customer support team or others to alert them that a customer had a bad experience and include the details necessary to follow-up with the client.
  9. Purchase Panel Responses

    We work with the most reputable panel companies in the industry to connect you over 7 million potential respondents in 50 different countries! Request a quote, today!
  10. Set Up Your Own Panel Integration

    Alchemer is happy to help you with purchasing panel responses, but if you prefer to go it alone, you can use almost any panel company to purchase survey responses. Panel companies match their pool