New Articles

  1. Export Your Survey as Accessible Text

    If you need to create an export of your survey in  Accessible Text (meaning it can be printed on a Braille printer) , you can do so by exporting your survey to Word. To export your data to Accessible Text, please follow these easy steps: Within yo...
  2. Website Intercept: Tracking When Survey is Offered and Clicked in Google Analytics

    Website Intercept surveys allow you to target visitors with content that can drive conversions or engagement through feedback surveys.
  3. Send Your Survey Via Email

    An Alchemer Email Campaign allows you to quickly send out your survey to a list of contacts via an email set up within Alchemer. Contacts can be uploaded via a spreadsheet or added manually.
  4. Customize the Link Text in My Email Campaign Message

    If you wish to customize the link to read something other than "Click Here to Start the Survey" double click the link. In the popup that appears, enter the text you wish to display as the clickab...
  5. SMS Compliance

    SMS campaigns may be subject to various legal compliance requirements depending on the nature of your SMS campaign, the location from where you are sending your text messages, and the location of your recipients. You should consult with your legal c...
  6. SMS Limits

    When developing SMS Campaigns it is important to monitor your SMS Send quotas. Learn more about Send Limits and how to monitor your quotas.
  7. Add a Logo or Attachment to an Email Invite Message

    Looking to include a logo or other image in your email campaign invite messages? Need to attach a document or other file? We'll cover both of these options in this tutorial!
  8. Send Your Survey Via SMS

    A Alchemer Short Message Service (SMS) Campaign allows you to send out your survey via text message to a list of contacts.
  9. Custom Fields in a Contact List vs Email Campaign

    In Alchemer there are two different types of Custom Fields. There are custom fields in Email Campaigns and custom fields in Email Lists.
  10. Send a Reminder or Thank You Email

    Under the Campaign Designer step of your Email Campaign, below your initial invite, you will have an option to add a reminder or a thank you message.