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  1. Send Your Survey Via SMS

    A Alchemer Short Message Service (SMS) Campaign allows you to send out your survey via text message to a list of contacts.
  2. Identify Pending Email Addresses for a Given Message

    As contacts are added to an Email Campaign, and messages are sent out, and responses come in, you'll likely want to track the progress of individual contacts. Using your Status Log, available by...
  3. How does unsubscribe work?

    All email campaign messages sent via Alchemer must include an unsubscribe link to allow recipients to indicate they no longer wish to receive emails from the sender. This is required by the CAN-SP
  4. Customize Email Invite Footer

    As part of every email campaign invite, a footer is included with the sender's Organization, City, State, and Zip Code, and an unsubscribe link for recipients to unsubscribe from your mailing list.
  5. Contact Lists

    Using Email Lists, you can manage various lists of survey contacts within Alchemer all from one place. Think of it as your survey address book.
  6. Embed Survey in an Email

    When using a Alchemer Email Campaign to send out your survey you can choose to embed the first question from your survey into the body of your email message. Your email recipients can click to...
  7. Test Your SMS Campaign

    We always recommend sending a test of each message in your SMS Campaign to ensure proper formatting before sending out to your full contact list.
  8. Unsubscribe/Resubscribe a Contact

    An unsubscribed contact will not receive further invites from any campaigns or surveys in your account. This is true regardless of how the contact was added to a given campaign.
  9. Contact History

    Whether you use Email Lists to manage contacts within your email campaigns or add contacts directly to your Email Campaigns, you have access to a Contact History for each contact.
  10. Monitor SMS Campaign Contacts' Progress

    Once you've sent out messages via an SMS Campaign, you can monitor the progress of each message on the Delivery Statistics page which will have statistics for each message you sent.