New Articles

  1. Manage User Licenses

    As an Account Administrator for a Team & Enterprise Account, you have the ability to manage the user licenses that you have purchased for your account.
  2. Add and Delete Users

    The user management system allows Alchemer account administrators to manage users' licenses, surveys, and permissions.
  3. Comment Mode: Leave Comments for Others

    Using Comment Mode, you can collaborate with others to ensure that you are asking the questions you need to ask to get the data you need.
  4. Identify Who Created a Survey

    To access table view click the table icon in the upper-left corner of your survey list. Click the Columns link in the upper-right corner survey list. Select the checkbox for Created by and click Save.
  5. Report on Question Library Questions Across Surveys

    One of many benefits of using Alchemer's Question Library, is the ability to aggregate response data collected via library questions.
  6. Add Question Library Elements to Your Survey

    At the bottom of any page in your survey (except the Thank You page) you can click the option to Add New From Library. You also have a Insert from Library link between pages.
  7. Question Library

    Save yourself some time by adding your questions, groups of questions and pages to the Question Library to reuse in later surveys. Questions from the Question Library are shared between all users...
  8. File Library: Upload Files and Images to Use in Your Surveys

    Each Alchemer account has a File Library where you can store images and other file types to use in your surveys, email messages, etc. You can access your File Library under Account > Libraries.
  9. Question Library: What is the difference between page and question elements?

    When creating new Question Library elements you will be presented with the choice to create an element made up of pages or one made up of questions. Not sure which to choose? The Page(s) option will allow you to select one or multiple pages to...
  10. Survey Theme Library

    Whether you are looking to make a couple of style tweaks or a lot, creating a custom theme is the place to do it. Custom themes are saved in your Survey Themes library and can be used easily applied to your surveys. To get to your Survey Themes lib...