New Articles

  1. Geodata Location Explained

    The geodata location, found in Individual Responses and exports, derives the city, state, ZIP code, or country from which a person has connected to the Internet by using their device's IP address.
  2. Convert Test Responses to Live Responses

    If you ever have a need for converting these Test responses to Live responses, there are a number of ways to do so. Once you convert a Test response to Live, you will not be able to reverse this.
  3. Google Sheets Integration

    Using the Google Spreadsheet integration you can push realtime data from your survey into a Google Spreadsheet. It's quick and allows you the flexibility of sharing the document with anyone you want!
  4. Review Response Action: Allow Respondents to Review Their Response

    The Review Response Action allows your respondents to review their response to the survey. Use this to give your respondents a chance to change their mind before submitting the survey.
  5. Delete Test Responses

    If you've followed our best practices for testing your survey you can easily filter out responses marked as test from your reports and exports.
  6. Understanding Response Statuses

    Survey responses in Alchemer will have various statuses. Below we'll discuss what each status means. Responses are Real, Test or Quarantined.
  7. Understanding User Agent

    Alchemer collects a User Agent string for every survey response (except anonymous surveys). This string contains information about the browser, operating system, and device of the respondent.
  8. Individual Responses: Details Tab

    By clicking Results > Individual Responses , users gain access to a list of all responses collected during survey taking. Selecting a specific response displays a new window showing more specific information on each response. Of particular interest...
  9. Import Data into Your Survey

    You can use the Data Import tool to import data (via a formatted spreadsheet) from other surveys and other external sources into your survey.
  10. Re-fire an Action

    If, for whatever reason, you need to have an action re-fire to send the email again or post data, you can easily do that! Go to the Results > Individual Responses . Click a response and then click the Action Log . You'll see a list of the actions...