New Articles

  1. Alchemer Release Notes: March 21, 2023

    Alchemer Survey  Improvements [Update] – When configuring a Slack action, if you leave "Bot Name" empty, a default Bot Name of "Alchemer" will now be used used in the sent message and shown in the survey builder and action log. Alchemer Workflo...
  2. Alchemer Release Notes: April 18, 2023

    Alchemer Workflow Improvements [Update] – In Alchemer Workflow, for workflows that start with a Share Link, a new run will only begin when the respondent clicks on the link while the workflow is in an Active state. [Update] – When adding a s...
  3. Alchemer Release Notes: June 22, 2023

    Release notes for the 6/22 Alchemer Survey, Workflow, and Mobile release.
  4. Alchemer Release Notes: May 25, 2023

    Release notes for the 5/25 Alchemer Survey, Mobile, and Workflow release.
  5. Alchemer Release Notes: October 27, 2022

    Improvements [Update ]  – To ensure compliance with SMS Campaign regulations and increase deliverability and reliability of SMS sends, we have updated our SMS Campaign product.  1. You will now be asked to read and ackno wledge the fol...
  6. Alchemer Release Notes: December 15, 2022

    Improvements [Update ] – Further visual enhancements have been made to reports to modernize the look and feel of reports including A stroke centered (white border around chart sections) has been added to pie, donut,...
  7. Alchemer Release Notes: February 06, 2023

    Improvements [Update ] –  Branding on the Products page title has been updated to display Alchemer Survey Fixes [Fix]  - Fixed an issue on the user management page that prevented the actions menu from ...
  8. Alchemer Release Notes: May 18, 2023

    Alchemer Survey & Alchemer Workflow Improvements  [Update] – SMS phone numbers are now automatically verified to be SMS-eligible just before SMS messages are sent.  SMS messages are not sent to phone numbers that do not pass the verification ste...
  9. Alchemer Release Notes: July 11, 2022

    Fixes [Fix] – Fixed an issue so that the Date Submitted that is displayed in Individual Responses is updated when a respondent clicks on a Next or Submit button in a survey. The Date Submitted will not update when the response is otherwise...
  10. Alchemer Europe Maintenance Window: August 2022

    Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Monday August 8, 2022 from 9:00 PM MDT to 9:15 PM MDT (3:00 AM GMT to 3:15 AM...