New Articles

  1. Alchemer US Maintenance Window: August 2022

    Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Tuesday  August 16, 2022 from 9:00 PM MDT to 9:15 PM MDT , some services, inc...
  2. Alchemer Release Notes: September 8, 2022

    Improvements [Update] – Added more options for scheduling recurring shared Standard Reports. You can now schedule Standard Reports to send daily, weekly, monthly, or annually with greater customization in duration periods, send day, and mo...
  3. Alchemer Release Notes: September 29, 2022

    New Features You can now integrate Alchemer with Microsoft Teams! This integration is available to customers on an Enterprise Platform. The Microsoft Teams integration allows you to send data from your Alchemer surveys to Microsoft Teams chann...
  4. Alchemer SAML Certificate Expires Oct 16, 2022

    Please be advised that the current Alchemer SAML certificate expires on October 16, 2022. The effective date for the new certificate is October 10, 2022, and the certificate was added to the published SAML metadata on October 10, 2022.  To avoid po...
  5. Alchemer Release Notes: March 17th, 2022

    Alchemer recently enhanced our security features by adding proactive anti-phishing to detect suspicious account activity and compromised surveys. 
  6. Alchemer Release Notes: March 29, 2022

    Below is this week's log of fixes and improvements: Improvements [Update ]   – Updated branding on the Account Summary page to reflect Alchemer.  [Performance ]   – Added functionality so that an account administrator can easily...
  7. Alchemer Release Notes: May 5, 2022

    Below is this week's log of fixes and improvements: Improvements [Update ]   – Added enhancements  to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your entire account, together in on...
  8. Alchemer Release Notes: May 26, 2022

    Below is this week's log of improvements and fixes: Improvements [Update ]   – Added more enhancements  to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your entire account, together ...
  9. Alchemer Release Notes: June 6, 2022

    Below is this week's log of improvements and fixes: Fixes [Fix] – F ixed an issue with PDF downloads of Standard Reports, ensuring that charts display as expected. [Fix ]   – Fixed an issue with shared Standard Reports, so that i...
  10. Alchemer Release Notes: November 30, 2021

    Below is this week's log of fixes and improvements: Improvements [Performance ]   – Adding a Contact list from the Audience section of the platform to an email campaign via the API functions as expected. [Performance ]  – Text wi...