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If you have accounts hosted across Alchemer's various data centers (US, EU, CA), chances are that you use the same email address to log in to those accounts.
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In Alchemer Enterprise your license type determines the features you have access to in the application. Similarly, in Alchemer CE your plan type determines the features you can access.
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You can access the Alchemer login page at https://app.alchemer.com/login/. You will log in with the email address/password combination that you signed up with.
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We know that often the data our customers collect is highly sensitive and requires the utmost security. While for others, super-stringent security is not only unnecessary but also a nuisance.
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Sub-accounts are available as an add-on. If you are interested in the Sub-accounts, please contact us for additional information. Sub-accounts are typically used for one of two reasons...
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Haven't quite made up your mind on whether you want to pay for survey software? Give Alchemer a test drive with a 7 Day Trial. To sign up for a trial, visit www.alchemer.com.
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When you sign up for a Alchemer | Consumer Edition trial account, you will need to verify your email address before you can begin to collect response data.
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If you are not receiving password reset emails, you may need to whitelist Mandrill, the email service provider we use to send these emails.
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Are you seeing the below message about multiple sessions? Wondering why you are receiving this? Alchemer does not support multiple sessions for the same login credentials. The above error message will be shown if you share login credentials with...
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You will be charged one payment for an entire year of Alchemer. By default, accounts paid with a credit card will automatically renew 11 months from the date of the initial payment.